Loading...
Changes Saved.
Error Occurred!
1893-5019040951

Checkout/cart page not adding products in IE 8+9 EMERGENCY

Options
1
  -   We have purchased Crisp & Clean Magento Theme.When additional products are...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
We have purchased Crisp & Clean Magento Theme.When additional products are added to shopping cart in IE 8 or 9, they show up everywhere except on the main checkout/cart page. Please let me know what...
Loading...
Options
2
  -   Hi,We are working on this, we will update you when ready. Best...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hi,We are working on this, we will update you when ready. Best regards,GoThemeTeam
Loading...
Rate This Response
0.00
Comment:
Options
3
  -   We just spoke a collegue of you on our livechat and saw the problem in the...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
We just spoke a collegue of you on our livechat and saw the problem in the theme.We think we have an update tomorrow. Best regards,GoThemeTeam
Loading...
Rate This Response
0.00
Comment:
Options
4
1 attachment(s)
  -   Hi Tricia,The update has been done. The changed files are included, just copy...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hi Tricia,The update has been done. The changed files are included, just copy them to these folders and it will work:(1) Cart.phtml :  ...
Loading...
Rate This Response
0.00
Comment:
Attachments:
crisp.zip - 22 KB
Options
5
  -   This fix completely breaks the theme for IE. On IE8 when you add an item to...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
This fix completely breaks the theme for IE. On IE8 when you add an item to cart, nothing happens. On your theme demo, I am not able to add anything to cart in IE. Also, on my site, when I log into...
Loading...
Options
6
  -   Hello,Can i have your live site url and ftp details to check that please?Best...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hello,Can i have your live site url and ftp details to check that please?Best Regards,Theme Team.
Loading...
Rate This Response
0.00
Comment:
Options
7
  -   Hello,Can you get back to me please?Best Regards,Theme Team.
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hello,Can you get back to me please?Best Regards,Theme Team.
Loading...
Rate This Response
0.00
Comment:
Options
8
  -   I believe someone there is working with Richard Royal, our web developer on...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
I believe someone there is working with Richard Royal, our web developer on this project. He is the contact for this bug resolution. Thanks!Tricia Tricia Steele Seifert President & CEO412 East...
Loading...
Options
9
1 attachment(s)
  -   Thing bug is happening in IE8 on Window XP but not Windows 7.   I've...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Thing bug is happening in IE8 on Window XP but not Windows 7.   I've attached a screen capture of this bug using your demo of the theme.  
Loading...
Attachments:
out.ogv - 3.5 MB
Options
10
  -   I'm also having another problem on my site.   In Chrome and IE, on the...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
I'm also having another problem on my site.   In Chrome and IE, on the Shopping Cart/checkout page I cannot update quantity. So if I have an item in my cart, and change the Qty and click Update...
Loading...
Options
11
  -   My site is at http://tuckerfarmsga.com/
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
My site is at http://tuckerfarmsga.com/
Loading...
Options
12
  -   Hello,Can i have you ftp details please?Best Regards,Theme Team.
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hello,Can i have you ftp details please?Best Regards,Theme Team.
Loading...
Rate This Response
0.00
Comment:
Options
13
  -   HelloCan you please get back soon ? Best Regards,Theme Team
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
HelloCan you please get back soon ? Best Regards,Theme Team
Loading...
Rate This Response
0.00
Comment:
Options
14
  -   You should be working with Richard Royal, richard@saidigital.co.... he is our...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
You should be working with Richard Royal, richard@saidigital.co.... he is our web developer and is working this ticket. I think he is in correspondence with you or a colleague already. Tricia...
Loading...
Options
15
1 attachment(s)
  -   I'm having an issue with the password reset.   I tested it on my site...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
I'm having an issue with the password reset.   I tested it on my site and on the live demo for the theme and found the same bug using Chrome.     I create an account on the frontend of the Magento...
Loading...
Attachments:
Password_Reset_Bug.png - 90 KB View
Options
16
  -   Also on our site, product thumbnails are not showing up on IE....
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Also on our site, product thumbnails are not showing up on IE. https://tuckerfarmsga.com/online-store/garden-vegetables/toscana-kale.html    
Loading...
Options
17
  -   Hello,IT is working perfect i don't get any error.if you get errors...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hello,IT is working perfect i don't get any error.if you get errors please send me screenshot for the same with browser name.Best Regards,Theme Team.
Loading...
Rate This Response
0.00
Comment:
Options
18
1 attachment(s)
  -   I've attached a video capture of the bug. When I try to reset my...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
I've attached a video capture of the bug. When I try to reset my password on the frontend the system crashes. This happens in Chrome and on my client's customer's IE. You may need VLC to view the...
Loading...
Attachments:
password_reset_bug.ogv - 3.5 MB
Options
19
  -   Hello,I have forwarded issue to our development team.Best Regards,theme Team.
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hello,I have forwarded issue to our development team.Best Regards,theme Team.
Loading...
Rate This Response
0.00
Comment:
Options
20
  -   Hello,Please give me your ftp details and please post your all your site...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hello,Please give me your ftp details and please post your all your site queries.so our developer resolve it.Best Regards,Theme Team.
Loading...
Rate This Response
0.00
Comment:
Options
21
  -   Hello,Can you get back me to please?Best Regards,Theme Team.
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hello,Can you get back me to please?Best Regards,Theme Team.
Loading...
Rate This Response
0.00
Comment:
Options
22
1 attachment(s)
  -   THIS BUG EXISTS ON YOUR DEMO FOR THIS THEME!!!!!!!!!!!!!    You do not need...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
THIS BUG EXISTS ON YOUR DEMO FOR THIS THEME!!!!!!!!!!!!!    You do not need a login to my site. I need updated files for this theme ASAP. This theme is broken!!!!!! Check the video I posted; it's...
Loading...
Attachments:
password_reset_bug.ogv - 3.5 MB
Options
23
  -   Hello,our developers are working on it.Best Regards,Theme Team.
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hello,our developers are working on it.Best Regards,Theme Team.
Loading...
Rate This Response
0.00
Comment:
Options
24
  -   What is the status of this bug? The password reset is broken for the theme. 
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
What is the status of this bug? The password reset is broken for the theme. 
Loading...
Options
25
  -   Hi,Our developers are still working on it. We will inform you when we fix it,...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hi,Our developers are still working on it. We will inform you when we fix it, we think beginning of next week. Best regards,GoThemeTeam
Loading...
Rate This Response
0.00
Comment:
Options
26
1 attachment(s)
  -   Hello,Please find updated crispandclean theme.password issue has been...
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Hello,Please find updated crispandclean theme.password issue has been Resolved.Best Regards,Theme Team.
Loading...
Rate This Response
0.00
Comment:
Attachments:
crispandclean.zip - 2.7 MB
Options
27
  -   Enjoy Theme,Theme Team.
Detected and stripped out potentially malicious tags.
Images have been removed from displaying within this email.  Show Images
Images are shown.  Hide Images
Enjoy Theme,Theme Team.
Loading...
Rate This Response
0.00
Comment:

Ticket #   1893-5019040951
Created:   04/19/2012 09:43
Status:   Closed
Contact Email:   tricia@saidigital.co
This ticket is currently closed. The ticket will be reopened if you reply.